Terms and conditions

Terms and Conditions:

These Terms and Conditions govern your use of the BabyBe: website. By visiting the BabyBe: website you accept, and agree to, the content of these Terms and Conditions. We reserve the right to change the Terms and Conditions at any time and it is your responsibility to check regularly before ordering. This does not affect your statutory rights.


Terms of Service:

When you place an order via our website (ShopBabyBe) we will treat that action as an offer to buy. Once the order is placed you will receive confirmation in the form of an automated message from us, and at this time we enter into a contract with you. We will store you information in our database and may sometimes use this to let you know of special offers and our latest news. Please let contact us if you would like to be taken off this database.


Product Specifications and Suitability:

Published product details, specifications and suitability information is the best available at the time. BabyBe: and BabyBeSmart shall not be held responsible for the accuracy of any advice given regarding the suitability (or otherwise) of any part/s required for the repair of an item. If you have ordered an item that has an unsuitable product description we will remedy this by providing you a full refund upon the return of the item. Please see our Cancellations and Returns Policy for details.

We encourage you to ensure all spare parts are fitted by a competent person in accordance with manufacturer specifications. BabyBe: and BabyBeSmart cannot be held liable for any damage caused by the fitting of a spare part.

All pushchairs / strollers / and some related accessories that we ship boxed will require some assembly, we strongly recommend that you read the instructions, visit YouTube or contact us to ensure that you carryout these works adequately. If you collect a pushchair / stroller from BabyBe: or BabyBeSmart then we will prepare the item for you so this will not be necessary. BabyBe or BabyBeSmart cannot be held liable for any damage caused by the incorrect assembly.

Please ensure that you have read your warranty conditions before attempting to install a part or otherwise repair item. BabyBe: or BabyBeSmart cannot be held responsible if the item is damaged or your warranty is voided.



All new products purchased through our website will come with the manufacturers standard guarantee/warranty unless otherwise stated. BabyBe: will honour these warranties and talk the manaufacturer as required - in some cases we will speak to the manufacturers on behalf of the customer and endeavour to resolve the issue. As a company we do not offer our own warranty or guarantee other than that of the manufacturer and any obligations which we may have under standard consumer law.



Orders may be cancelled at any time before they are despatched, simply contact us. If the item has already been despatched then please see our Cancellations and Returns Policy.

Under The Consumer Protection (Distance Selling) Regulations 2000 you have a right to cancel your order in writing (except for special order products or pre loved products) seven working days beginning with the day after the day on which the consumer receives the goods. Please see Cancellations and Returns Policy for guidance on method and costs of return.



Limitation of liabilities: BabyBe:

We will attempt to ensure that the information available on our ShopBabyBe website and BabyBeSmart website at any time is accurate. However, we will not be held liable for any errors or omissions. We will use all reasonable endeavours to correct errors and omissions as quickly as practicable after becoming aware or being notified of these. We do not accept liability for any errors and / or omissions contained in our ShopBabyBe website and BabyBeSmart website and reserve the right to change       information, prices, specifications and descriptions of listed goods, products and services at any time and without notice.

All drawings, descriptive matter and specifications of the goods on our websites are for the sole purpose of giving an approximate description of the goods. We make every effort to ensure that images of products on our websites are accurate. However we are not liable for any slight differences in colour between the goods and the images shown on our websites.

We may also change, suspend or discontinue any aspect of the website, including the availability of any features, information, database or content or restrict access to parts or all of our websites without notice or liability.

We make no warranty that our websites will meet your requirements or will be uninterrupted, timely or error-free, that defects will be corrected, or that the hosting server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of our websites. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through our websites.


Limitation of Liability: General

We shall have no liability to you for any delay in the delivery of products ordered or any other matters to the extent that the delay is due to any event outside our reasonable control, including but not limited to acts of God, war, flood, fire, labour disputes, strikes, lock-outs, riots, civil commotion, malicious damage, explosion, governmental actions and any other similar events. If our service to you is affected in such circumstances, we will notify you as soon as possible.

Except in respect of death or personal injury caused by our negligence, we will not be liable to you, for any loss of profit or any indirect special or consequential loss, damage, costs, expenses or other claims, which arise out of or in connection with the use of our websites and/or the supply of goods.

To the fullest extent permissible under applicable law, we disclaim any and all warranties of any kind, whether express or implied, in relation to products purchased from our webstes. This does not affect your ability to cancel your contract or return product in accordance with our Cancellations and Returns or Exchanges Procedures or your statutory rights as a consumer.

We have taken every measure to prevent Internet fraud and ensure any data collected from you is stored as securely and safely as possible. However, we cannot be held liable in the extremely unlikely event of a breach in our secure computer servers.


Intellectual Property:

The copyright in the material contained on and in our websites, and any trademarks and brands included in that material belong to BabyBe: and BabyBeSmart or its licensors.

You may download or copy content displayed on our websites only for personal non-commercial purposes. You are not permitted to copy, broadcast, download, store (in any medium), transmit, show or play in public, adapt or change in any way the content of our website for any other purpose whatsoever without our prior written permission.


If any provision of these Conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions of these Conditions and the remainder of the provision in question will survive.

Governed Law:

BabyBe: and BabyBeSmarts Terms and Conditions shall be governed by and construed in accordance with English Law. Disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the English courts.